At STAR, we believe that great service doesn’t end when the repair is done. Every job we complete is followed by a quick survey, giving our customers the opportunity to share their experience. This feedback helps us continually improve, hold ourselves accountable for the quality of our work, and ensure every service call meets our high standards.
We genuinely appreciate the time our customers take to respond – your input helps shape how we serve you better every day in our mission to Deliver Excellence in Every Moment.
To show our gratitude, each completed survey is automatically entered into a quarterly drawing for 1 hour of free labor toward your next service.
Recent Winners
We’re excited to celebrate a few of the many businesses that took the time to share their thoughts with us. Every quarter, we randomly select customers who have completed a service feedback survey to receive 1 hour of free labor on a future repair or maintenance visit. It’s our way of saying “thank you” for helping us grow and for trusting STAR with your kitchen equipment needs.
Long John Silvers
Davenport, IA
Golden Corral
Davenport, IA
Volley’s
Cedar Rapids, IA
Thank You for Helping Us Improve
Your honest feedback keeps our team focused, motivated, and accountable. Each survey response gives us insight into how we’re performing in the field - from the quality of our repairs to how well we communicate and follow up. Every suggestion or comment is reviewed by our management team to help identify opportunities for training, process improvements, and better customer care.
We’re proud to serve businesses that trust STAR for their commercial kitchen equipment repairs and maintenance. Your continued input drives our commitment to excellence and ensures we deliver the reliable, responsive service you deserve - every single time we’re called to help.